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New & Events

Missed, Late and Cancelled Patient Appointment Policy

We, at ALAMO DIABETES AND ENDOCRINOLOGY (ADE), understand that sometimes you need to cancel or reschedule your appointment and there are emergencies. If you are unable to keep your appointment, please notify us as soon as possible. To ensure that each patient is given the proper amount of time allotted for their visit and to provide the highest quality care, it is very important for each schedu...
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Medication Refill Policy

Effective April 15,2019We will no longer accept fax refill requests from pharmacyPlease call us or send a message through the patient portal one week before refills are needed. Pharmacies may continue to send electronic refill requests. If you have not been seen for your last scheduled visit and have not been seen for more than 6 months or have more than 2 cancelled appointmen...
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